Terms and Conditions of Business

Terms and Conditions of Business

Brighton Detectives

Brighton Detectives' terms and conditions of business

Riding Research Ltd T/A Brighton Detectives

Terms and Conditions of Business for Brighton Detectives

Terms, Conditions and Cancellation Policy

  1. General
    • 1.1 These terms and conditions of contract constitute the sole agreement between Riding Research Ltd T/A Brighton Detectives ("the Provider") and the Client in connection with all and any services provided by the Provider to the Client.
    • 1.2 No variation in these terms shall be effective unless notified by the Provider to the Client in writing.
    • 1.3 The Provider is a firm of private detectives and investigators and provides services including, but not limited to, tracing, surveillance, asset location, pre-employment checks, vehicle tracking, and process serving. All services provided by the Provider are provided in accordance with these terms and conditions.
    • 1.4 These terms and conditions shall be governed by English law and any dispute arising out of or in connection with them shall be determined by the English courts.
    • 1.5 This agreement constitutes the sole agreement between the Provider and the Client in relation to any services to be provided to the Client by the Provider.
    • 1.6 Because of the nature of surveillance work, the Provider cannot offer any guarantee or warranty that its work will be successful and does not do so.
  2. Services
    • 2.1 Prior to the commencement of work, the Provider and the Client shall agree what services the Client is to purchase and the Provider is to provide.
    • 2.2 The Provider shall commence work at a time to be agreed following consultation with the Client.
    • 2.3 The Provider makes no promise or warranty that the provision of the services will be uninterrupted, but will endeavour to provide the services as quickly as the circumstances of the individual case permit. Unless specifically agreed, time is not of the essence of the contract for the delivery of the agreed services.
    • 2.4 The delivery of the services shall be deemed to be complete either when the objective of the services has been achieved or when the Provider deems that delivery is complete.
    • 2.5 The Provider accepts no liability nor can it be held responsible for the loss of a subject whilst on surveillance.
  3. Payment
    • 3.1 Services must be paid for in advance and the Provider shall not be obliged to commence work until cleared funds are in its possession.
    • 3.2 The agreed charge for the services is exclusive of disbursements and other expenses incurred by the Provider during the performance of the services and these will be charged separately. Disbursements and other expenses will include the use of public transport, undercover expenses incurred during undercover work, fees and charges incurred in attending public or private functions necessary for the performance of the services, video editing, any other taxes, charges or tariffs necessarily incurred during the provision of the services, and any other expenses agreed in advance by the Client. A Client who has paid for these services by credit or debit card irrevocably authorises the Provider to charge the same card for any expenses due which have not been pre-paid.
    • 3.3 The Client agrees to indemnify the Provider against any damages, costs, other charges, and in respect of any additional service time incurred as a consequence of providing the services. If for any reason the Provider is unable to perform and/or deliver the services to the Client, a refund in full (if no services have been delivered) or in part (if partial services have been delivered) will be provided within 7 days after the Provider agrees to provide it.
    • 3.4 Any dispute in relation to any amount charged by the Provider must be notified to the Provider by the Client within 60 days of such charge being made. In the absence of notification in accordance with this paragraph, any charges made will be deemed to have been accepted for all purposes, and you consequently release the Provider from all and any liability and/or claim resulting from any such charging error or discrepancy.
  4. Default and Termination
    • 4.1 In the event that any sum due from the Provider to the Client remains unpaid for 7 days or more after the delivery of the Provider's invoice, the Provider may at its sole discretion terminate this agreement by informing the Client of its decision so to do.
    • 4.2 In the event that any sums remain outstanding under clause 4.1 above, irrespective of whether or not the Provider terminates this agreement, the Provider shall be entitled to charge interest on all monies outstanding at the rate of 2% per calendar month or part thereof from the date of invoice until payment.
    • 4.3 In the event that the Provider brings legal proceedings and/or takes any other recovery action against the Client to recover any monies due under this contract, including interest, the Client will indemnify the Provider against all and any legal, court and other costs incurred during or as part of the recovery process.
    • 4.4 Either party may terminate this agreement upon notice in writing if the other is in breach of any material obligation contained in these terms which (if the same is capable of being remedied) is not remedied within 7 days of written notice to the other party so to do.
    • 4.5 Either party may terminate this agreement forthwith upon giving written notice of its intention to do so to the other party if either party becomes bankrupt or makes a voluntary arrangement with its creditors or if in relation to either party an administration order is made or a receiver or administrative receiver appointed over any of its assets or undertaking or if, in the case of a limited company, a resolution or petition to wind it up is passed or presented or if a winding up order is made or if any other similar or analogous procedure in relation to either party is undertaken.
    • 4.6 In the event of any termination of this agreement howsoever occasioned, the right of the Provider to be paid for the services shall not be affected and upon termination by the Provider in accordance with the terms of this clause, all services agreed to be provided shall be deemed to have been provided whether provided or not.
  5. Cancellation and Refunds
    • 5.1 Where Brighton Detectives has been instructed to commence a service of any kind, and a payment has been made by the client, these monies are nonrefundable in full once Brighton Detectives has commenced work on the client's instructions.
    • 5.2 Any refund made or offered by Brighton Detectives will be limited by funds available after any direct or indirect liability incurred by Brighton Detectives, including time used for the purpose of meetings, consultations, travel or preparation, has been covered.
    • 5.3 If no work has been commenced by Brighton Detectives, and it is agreed by Brighton Detectives that a refund can be made, a refund less 25% administration fee will be made.
    • 5.4 If a refund is not considered optional by Brighton Detectives a credit of the hours or tracking days may be offered and available to the client for 6 months from the date of original payment.
  6. Notices
    • For the purposes of these terms and conditions, the address at which notices can be left or to which notices can be sent by post is Riding Research Ltd 140 Nottingham Road, Nottingham, NG9 8AR. The Provider's business phone number is {LocalBranch.Phone}. The Provider's business email address is mail@brightondetectives.co.uk.

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About Brighton

Brighton Detectives have been operating in Brighton and Greater London / Home Counties for almost 20 years.

  • There are over 300 pubs in the town, including the historic Cricketers, the Evening Star real ale pub, The Greys gastropub, The Free Butt music pub and the extravagantly decorated Regency Tavern.
  • Brighton is the major part of the city of Brighton and Hove in East Sussex on the south coast of Great Britain.
  • For administrative purposes, Brighton is not part of the non-metropolitan county of East Sussex, but remains part of the ceremonial county of East Sussex.
  • Brighton experienced rapid population growth reaching a peak of over 160,000 by 1961.
  • Brighton forms part of a conurbation stretching along the coast, with a population of around 480,000.
  • Eight million tourists a year visit Brighton.
  • Brighton also has a substantial business conference industry regularly hosting the Liberal Democrats, Labour Party, occasionally the Conservative Party and Trade Union annual Conferences.
  • Brighton has two universities and a medical school.
  • Brighton has become known as one of the least religious places in the UK, based upon analysis of the 2001 census.
  • Brighton's Kemp Town beach in summerThe seafront has bars, restaurants, nightclubs and amusement arcades, principally between the piers.
  • Being less than an hour from London by train has made Brighton a popular destination.
  • Brighton's beach has a nudist area south of the easterly part of Kemptown.
  • Brighton is considered to be one of the UK's premier night-life hotspots and is also associated with many popular music artists.
  • Brighton also has a history of involvement with the film industry, and the Duke of York's Picture House on Preston Circus has been in operation since 22 September 1910.
  • Brighton is well-known for having a substantial LGBT community, served by shops, bars and night-clubs in addition to support organisations.
  • It is often referred to as 'the gay capital of Britain'.
  • Brighton has a high density of businesses involved in media, particularly digital or 'new media', and since the 1990s has been referred to as 'Silicon Beach'.
  • Brighton's citizens have developed a reputation in recent years for their readiness to challenge the views of the council's planning department.

Brighton Detectives

Professional, efficient and discreet private investigations in 158 UK cities, backed by an extensive UK network. Brighton Detectives serve Brighton and localities throughout Greater London / Home Counties.

Brighton detectives, providing high quality surveillance, investigation, trace and polygraph examination services since 1999.





Brighton Detectives - 95% Success Rate, 100% Legal

By choosing to work with Brighton Detectives, you are choosing a professional, efficient and reliable detective agency with a strong local knowledge of Brighton, Greater London / Home Counties and surrounding areas. Our in-house private investigators, operatives and managers are trained to the highest standard. Our equipment is best-of-class. Brighton Detectives are industry leaders in customer service.

All of our private detective services are conducted discreetly and in total confidence.

Last - but not least - you can rest assured that our private investigations services are 100% legal - they comply with all relevant rules and regulations.

Any Questions?

If you have any questions about our private investigations services in Brighton, or private detective packages, then don't hesitate to call our friendly team on 01273 799 524 or contact us via the website.

Brighton Detectives - The No1 Detective Agency in Brighton

Regency House, 91 Western Road, Brighton, BN1 2NW

Serving Brighton, Hove, Preston, Ovingdean and Rottingdean and the Montpelier and all areas in and around Greater London / Home Counties